Support

A recruiting outreach tracker for student-athletes. Keep a board of colleges and their coaching staffs, organise them into target lists, write reusable email templates, and work through outreach — one email per college — from your own Gmail. A Chrome extension brings your coaches, templates and {{fields}} into Gmail’s compose window.

The one whose Gmail you send recruiting emails from. The website and the extension share that identity, so the panel inside Gmail always shows the same board as the website. Signing in only tells us who you are; it grants no access to your mail.

1. Install “CollegeSend for Gmail” from the Chrome Web Store.
2. Open (or reload) Gmail in Chrome.
3. Click the CollegeSend icon in Chrome’s toolbar and press Sign in with Google, choosing the account of that Gmail.

The extension works in Gmail on desktop Chrome (and Chromium-based browsers that support Chrome extensions). The website itself works in any modern browser, including on a phone, for managing your board, templates and outreach.

No. Every email is written, reviewed and sent by you in Gmail, with Gmail’s own Send button. Starting outreach creates the list of emails to write; nothing goes out until you send it.

Pick a target list (a saved set of colleges) and optionally a template. The outreach then has one email per college. In Gmail, the CollegeSend panel’s Compose next opens the next college’s email with the coaches on the To line and the template filled in. When you send it, that college is checked off and the outreach moves to the next one.

Placeholders in a template. Recipient fields like {{coachLastName}} and {{college}} fill in automatically per coach. Fields from your athlete profile ({{gradYear}}, {{gpa}}, and so on) fill from Settings. Anything else you write, such as {{campName}}, is asked for when you press Send. Type {{ in a compose window to see every field.

The extension blocks Send when a {{field}} is still in the message, so a placeholder never reaches a coach. Fill it in the prompt, or — for profile fields — add the value under Settings → Athlete profile, then send again.

Yes. Selecting more than one coach at a college puts all of them on one email, in the order set on the college page. Single-coach fields are disabled on a group email; use {{coachList}} to greet everyone (“Coach Rivera, Coach Lee and Coach Webb”).

A saved search the extension adds to Gmail’s left column that shows mail to or from the coaches on your board, so replies are easy to find. It only groups messages already in your mailbox.

Each Gmail account signs in to CollegeSend separately and sees its own board. Switch Gmail accounts and the panel switches with it; the toolbar popup lists every account that is signed in.

• Reload the Gmail tab — the extension attaches when Gmail loads.
• Click the CollegeSend toolbar icon while on the Gmail tab and make sure you are signed in for that account.
• Check the extension is enabled at chrome://extensions.
• If Gmail is in a custom layout (for example the left column collapsed), some elements may not have a place to appear; the panel is still in the right-hand add-on column.

Sign out from the panel’s footer or the toolbar popup; it affects only that Gmail account. To remove the extension entirely, right-click its icon and choose Remove from Chrome. Your board stays on the website until you delete it.

Free: every school’s research pages and rankings, College Search by division, conference and distance, your board with statuses and notes, coaches’ names and titles, one target list, three templates, and emails from Gmail to the coaches you add yourself. Membership ($19 a month or $149 a year) puts every coach’s email from the shared list on your To line, unlocks all the college filters, removes the list and template limits, and shows you when a coach opens an email.

Settings › Membership. Joining and every change to your billing happen on Stripe’s secure pages — we never see your card. Cancel any time from the same page; you keep member access until the end of the period you paid for, and everything you made stays in your account.

Nothing is deleted. Lists and templates beyond the free limits stay readable and usable; you just can’t make new ones until you are under the limit again or rejoin.

Update your card under Settings › Membership › Manage billing. Stripe retries for a while; if it keeps failing, your account returns to the free plan until it is paid.

No. Sign in with Google asks for your name and email address only — never a Gmail permission. The extension works within the Gmail page you have open and records only that an outreach email was sent and Gmail’s id for that conversation. Subjects and bodies are not sent to our servers. See the Privacy Policy.

No. CollegeSend is an independent product of Austin App Solutions LLC. “For Gmail” describes where the extension works; it is not affiliated with, endorsed by or supported by Google LLC. Gmail and Google are trademarks of Google LLC.

Every coach name, title and email address that CollegeSend supplies comes only from public sources — the official athletics websites and staff directories where each school publishes its coaching staff. We never supply an email address that a coach or school has not published publicly, and we do not buy, trade or collect private contact lists.

Anything else you add to your board — including a personal address a coach gave you directly — is stored in your account for your use only. It is never added to our data or shown to other users. Details go out of date as staffs change, so check a coach’s title and address on the school’s site before an important email. Coaches or schools who want a listing corrected or removed can email support@austinappsolutions.com.

Email support@austinappsolutions.com from the address on your account and we will delete the account and everything in it. You can also revoke CollegeSend’s access to your Google account at any time at myaccount.google.com/permissions.